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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen B

April 23, 2024

5  out of  5 rating by Stephen B
"Nice, honest people. They were very thorough, providing coverage they felt I needed, no more. Prices were very fair, competitive. Explained everything and answered all my questions. Great old fashioned customer service I don't see much of anymore. I feel very comfortable with them, unlike some other insurance brokers I have been with. Very highly recommend."
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Molly Cain

March 28, 2024

5  out of  5 rating by Molly Cain
"Working with State Farm, and Jennifer Paris team, has been a dream come true. When I Switched to State Farm from my previous company earlier this year, after being with my old company for over 15 years, I automatically saved over $50 dollars. Shucks, I thought this was good and it only got better. They noticed that I was not part of Safe Drive, so they suggested this option. More savings, yes please, and like over $20 more. How does one top off the cake from here? Well, State Farm can. Jennifer Paris looks out for you, your safety, and your savings. The real jaw dropper was when I received a call from Jennifer herself when she noticed that I completed a change of address. She inquired about the new space that I was renting and offered a higher renters policy, for the same policy. We finished the call by Jennifer stating that I will also save more with my change of address. If you are wondering how you can save more money, but you are comfortable with your current can insurance policy. Just do it. I was hesitant because I live in the mountains and often crack my windshield; I thought that my rates went down when I hit a couple of age drops, etc. Nothing compares to State Farm and the quality experience you will have. Ciao - Molly"
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Ashley Page

March 22, 2024

5  out of  5 rating by Ashley Page
"Great friendly service at Jennifer Paris office , highly recommended 👌"
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Brett Sterling

March 19, 2024

1  out of  5 rating by Brett Sterling
"I've been a State Farm client for over 30 years and a client of this office for over 10 years. Until now, I have been extremely satisfied with my choice, but I can no longer recommend this office (or State Farm in general). The change - State Farm has contracted out with a 3rd party for their roadside assistance. This third party relies exclusively on a cell phone app without any way to talk to a 'real person'. When in a roadside assistance situation, this is very disconcerting and stressful. This last weekend was the second time I had to use the roadside assistance and found that it was impossible to get the information I needed. At this point, I will be investigating other options for insurance - given that I've heard the same complaints from others, I'm sure I can find another insurance company that has 'real' people responding to these sorts of situations. By the way, when I spoke directly with the office, their response was that this was just the way things are and there is nothing they can do about it. UPDATE (after the "Response from the owner"): The issue is simply that there is no way to talk to a real person. And the comment regarding "In the past, the only option..." is a lie - it used to be that clients could call a number on their insurance card, speak with a 'real' person, and get the tow coordinated (I know because, as I've said, I've used this in the past). It is a change that State Farm is now outsourcing this service. Furthermore, the idea that the customer can get reimbursed comes with a list of caveats - specifically that they will only reimburse up to a certain amount, so be careful not to do anything that is 'too expensive' or you're out of luck for full reimbursement. And one more correction - the tow service itself did a great job and I have no complaints on that side of things. It was the State Farm roadside assistance that was horrible."
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Sasha Story

March 18, 2024

5  out of  5 rating by Sasha Story
"Marisela has been so great to work with! She has been very responsive and helpful with all of my inquiries. I couldn't be happier and working with her has made things so easy!"
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Kim Logan

March 16, 2024

5  out of  5 rating by Kim Logan
"I like State Farm because the honor their obligations. I like this office. Franchesca recently reached out to update my insurance. I had underinsured my home and we went over that. I don't like needing insurance, but you have to have it. It's good to have the coverage you need from a company that pays."
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Ben Peiffer

March 8, 2024

5  out of  5 rating by Ben Peiffer
"Jennifer Becker is fantastic to work with. Responsive and dedicated."
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Díana Orrantia

March 1, 2024

5  out of  5 rating by Díana Orrantia
"I had a great experience with this insurance agency. The staff was knowledgeable and helpful, and they found me a policy that met all my needs at a great price. I highly recommend their services."
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Eve Palmer

February 20, 2024

5  out of  5 rating by Eve Palmer
"Marisela was so helpful in helping me determine an update on my home insurance policy. Jennifer Paris State Farm has been great with all my policies since I started working with them decades ago."
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Barton Johnson

February 14, 2024

5  out of  5 rating by Barton Johnson
"Always professional and patient service! Franchesca Villarreal presented information with a full range of options, VERY HELPFUL!"
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Thomas Falkowski

February 9, 2024

5  out of  5 rating by Thomas Falkowski
"I have been a customer for the better part of 20 years. By far the best insurance agency I have ever worked with. They are always professional, have super friendly staff, and they are extremely responsive."
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February 8, 2024

5  out of  5 rating by Jim
"I was very pleased with the friendly and knowledgeable service provided by Diana! They took the time to answer my questions and explain things thoroughly."
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Sharmaine Amanda Cardenas

December 29, 2023

5  out of  5 rating by Sharmaine Amanda Cardenas
"I couldn't be happier with the outstanding service provided by Jennifer Paris State Farm insurance. Marisela, Jennifer, and Kristen have truly gone above and beyond to ensure my auto insurance needs are not only met but exceeded. Their professionalism, attention to detail, and genuine care for their clients set them apart. From answering my questions promptly to navigating policy adjustments seamlessly, this team has made the insurance process a breeze. I highly recommend Jennifer Paris State Farm for anyone seeking reliable and top-notch service. Thank you, Marisela, Jennifer, and Kristen, for your exceptional dedication"
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Sarah Godwin

October 24, 2023

5  out of  5 rating by Sarah Godwin
"Franchesca has been super helpful with getting me set up with insurance! She’s very polite and is always happy answers my questions!"
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Dallin Chubbs

October 24, 2023

5  out of  5 rating by Dallin Chubbs
"Carol, Brea, and others have always been so helpful when needing to make inquiries. Thank you!"
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NurseZen Peterson

October 21, 2023

5  out of  5 rating by NurseZen Peterson
"Franchesca at State Farm is the best! She has been very helpful with my family’s insurance needs. She is always professional and kind. She always looks for ways to save my family money. We appreciate you, Franchesca!"
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Camila Francia

October 9, 2023

5  out of  5 rating by Camila Francia
"Franchesca, has helped me through getting life insurance and last minute auto insurance. She was prompt at answering emails as soon as possible and any question that I have she answers it in detail and/or I fully understand. I can drop in at any moment and she always has time. She is knowledgeable and very understanding. Any need I have, I know she will help me out."
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Will Horton

October 5, 2023

1  out of  5 rating by Will Horton
"Want terrible advice that will cause you to lose your homeowners insurance? Jennifer Paris can help!"
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jay walton

September 26, 2023

5  out of  5 rating by jay walton
"Francesca educated me on how loss assessment coverage works. So I could make the right decision for insuring my Condo without pressuring me."
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Shawn Rodine

September 26, 2023

5  out of  5 rating by Shawn Rodine
"They've handled my personal and business coverage for over a decade, always incredible to work with. Great communication, quick responses, competitive rates and easy claims. Highly recommend!"
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Elizabeth Mahan

September 26, 2023

5  out of  5 rating by Elizabeth Mahan
"Super easy and way below what I was expecting, amazing company !!"
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Louis morano

September 8, 2023

5  out of  5 rating by Louis morano
"I spoke with Diana, and she was knowledgeable and pleasant to deal with. Thank you for your time."
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Sammy Garcia

September 5, 2023

5  out of  5 rating by Sammy Garcia
"I've been with Jennifer Paris State Farm for about 20 years now and for the simple reason being GREAT service!! Today was just another example of why I continue to stay with Jennifer's agency. I just purchased a new Harley Davidson Street Glide over the Labor Day weekend and was able to get it registered and plated today with the help of Franchesca. She expertly compiled all my info and had me set with my temporary card needed for registration. Thank you for your awesome service Franchesca!!!!! Sam G."
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David Bauer

August 31, 2023

5  out of  5 rating by David Bauer
"Jennifer Becker was great to work with! She answered all of my questions and explained the policies, prices and options very thoroughly so I could make an informed decision. Highly recommend!"
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Andrea Montoya

August 30, 2023

5  out of  5 rating by Andrea Montoya
"Everyone is so helpful. My family has been customers for many years. The best!"