State Farm® Insurance Agent Jennifer Paris

"State Farm has been helping us with our insurance needs for decades. Francesca at Jennifer Paris recently reached out to us to review our insurance this year. She listened as we talked about some changes we’ve made and helped us resize our insurance to fit these changes. In addition to being very knowledgeable about the ways climate and living in an HOA affect insurance, she was very engaging and interested in us as people. We highly recommend Francesca and State Farm."

"Harlan was SOO HELPFUL"

"I highly recommend State Farm: Jennifer Paris Insurance Agency in Longmont. I was extremely impressed with the service provided by Account Representative Marisela Chavez. Marisela went above and beyond in assisting me in getting my daughter auto insurance and renter's insurance."

"On point and efficient."

"It’s easy these days for large corporations to choose profit over care. This started to happen with this agency. My wife and I live in a fire prone area and I was unable to complete the required repairs to my house in time. There was some miscommunication and the agency at first took a hard line, potentially dropping me in the middle of 2 forest fires not far from my house. I was madly trying to do repairs as the fires came closer, it was extremely stressful. The agency didn’t seem to know what I was doing or care. Then Marisela Chavez heard about what was happening. She worked tirelessly, pleading our case before adjuster after adjuster at State Farm. She communicated with us every day, concerned about how we were doing and keeping us updated, her attention was remarkable. Because of her warrior spirit and sympathy she was able to get us a considerable extension which will allow me to finish repairs. My health was starting to suffer but thanks to Marisela I can relax, knowing I am covered while I make my house as fire resistant as possible. I have heard stories of others who have suddenly been dropped by insurance companies because of risk cutting into profits, it’s sad. Marisela fought to do the right thing and won. I’m old enough to have had many insurance agencies cover my property. Marisela is far and away the most caring personal and effective agent I have had. I’m very grateful to her."

"This agency is top notch. Jennifer and her team are knowledgeable and caring. I worked with Marisela Chavez who went above and beyond to ensure I had the coverage I needed at the best possible price. She is an excellent communicator, made good suggestions and ultimately I saved thousands of dollars by bundling my policies. As my agent Marisela is very responsive to any issues or questions I may have. I’m very happy with my choice of State Farm and her!"

"It's been great working with Jennifer Paris group. Marisela did a great job answering all our questions and talking us through our options. I'd highly recommend this agency. Thank you!!!"

"Marisela is great to work with. She is personable, knowledgeable and honest. She got us a great deal with no sales pitch. We strongly recommend her for all your insurance needs."

"Very friendly and helpful when we swapped over insurance companies. Return time for calls/emails was great and they were patient with us while we were grabbing forms from contractors/permits/etc."

"I have never had such a hard time getting a company to provide their primary service. I have to call this agency practically every week to stop them from either a) inexplicably canceling my policy due to some error on their end, or b) charging me the semi-annual rate a month after I just paid it. They only answer the phone about half the time, and when they do, the person on the other end will assure me they'll take care of whatever issue it is, only for me to receive an automated email a few days later informing me that the issue has, clearly, not been resolved. I still can't get them to issue an insurance card, and have not received my policy disclosure after over a month with a new policy. Even worse, they bait and switched me on my initial policy quote, and ended up charging me almost 40% more after I signed. I will definitely be taking my business far away from State Farm - and especially this agency - in the future."

"I just really felt the need to come on here and leave some feedback about this office.. my mother is moving to Colorado, she has a really hard time understanding insurance. Marisela Chavez gave my mother such a great experience that she spent the whole evening talking to us about insurance and educating us from what she learned while talking to Mrs Chavez. I want to thank you very much for your professionalism and for doing the absolute best job for my mother! We could not appreciate you more! Please reach out to this agency."

"Who knew one could enjoy changing insurance companies? Franchesca made this experience easy by answering all of my questions, sending comprehensive and easy-to-understand emails, and speaking on the phone when needed. We were on a condensed timeline to complete my insurance prior to renewal, and Franchesca worked with me every step of the way to make sure I could move companies. Thank you!"

"I was in dire need for immediate help while at the DMV. I was so grateful when Marisela Chavez answered and took care of a new policy necessary on the fly. She was profession, quick, and respectful. I highly recommend Jennifer Paris' office. They have always helped me in times of need."

"Excellent help , very knowledgeable on all ranges of what I needed and did not need. Made lots of changes. Thank you so much for your time. Everyone in office is nice and helpful. Appreciate you all ."

"My interaction with Francesca today was very helpful."

"The staff, Flor & Kristen, at State Farm Insurance/Jennifer Paris agency in Longmont, CO were incredibly helpful and knowledgeable with my insurance needs! Highly recommend them!👍🏼"

"I am very pleased with the high-level of customer service I have received. My claim processing was quite expedient and my interactions with the agents are always pleasant and informative."

"Beware! This office hires people that steal from businesses, are corrupt, lie, steal and cheat. DO NOT GIVE THEM YOUR BUSINESS"

"Can't say enough great things about this friendly, responsive team! Franchesca was especially helpful when reviewing my current policies, providing solid recommendations to receive the best price and coverage. Highly recommend!"

"Nice, honest people. They were very thorough, providing coverage they felt I needed, no more. Prices were very fair, competitive. Explained everything and answered all my questions. Great old fashioned customer service I don't see much of anymore. I feel very comfortable with them, unlike some other insurance brokers I have been with. Very highly recommend."

"Working with State Farm, and Jennifer Paris team, has been a dream come true. When I Switched to State Farm from my previous company earlier this year, after being with my old company for over 15 years, I automatically saved over $50 dollars. Shucks, I thought this was good and it only got better. They noticed that I was not part of Safe Drive, so they suggested this option. More savings, yes please, and like over $20 more. How does one top off the cake from here? Well, State Farm can. Jennifer Paris looks out for you, your safety, and your savings. The real jaw dropper was when I received a call from Jennifer herself when she noticed that I completed a change of address. She inquired about the new space that I was renting and offered a higher renters policy, for the same policy. We finished the call by Jennifer stating that I will also save more with my change of address. If you are wondering how you can save more money, but you are comfortable with your current can insurance policy. Just do it. I was hesitant because I live in the mountains and often crack my windshield; I thought that my rates went down when I hit a couple of age drops, etc. Nothing compares to State Farm and the quality experience you will have. Ciao - Molly"

"Great friendly service at Jennifer Paris office , highly recommended 👌"

"I've been a State Farm client for over 30 years and a client of this office for over 10 years. Until now, I have been extremely satisfied with my choice, but I can no longer recommend this office (or State Farm in general). The change - State Farm has contracted out with a 3rd party for their roadside assistance. This third party relies exclusively on a cell phone app without any way to talk to a 'real person'. When in a roadside assistance situation, this is very disconcerting and stressful. This last weekend was the second time I had to use the roadside assistance and found that it was impossible to get the information I needed. At this point, I will be investigating other options for insurance - given that I've heard the same complaints from others, I'm sure I can find another insurance company that has 'real' people responding to these sorts of situations. By the way, when I spoke directly with the office, their response was that this was just the way things are and there is nothing they can do about it. UPDATE (after the "Response from the owner"): The issue is simply that there is no way to talk to a real person. And the comment regarding "In the past, the only option..." is a lie - it used to be that clients could call a number on their insurance card, speak with a 'real' person, and get the tow coordinated (I know because, as I've said, I've used this in the past). It is a change that State Farm is now outsourcing this service. Furthermore, the idea that the customer can get reimbursed comes with a list of caveats - specifically that they will only reimburse up to a certain amount, so be careful not to do anything that is 'too expensive' or you're out of luck for full reimbursement. And one more correction - the tow service itself did a great job and I have no complaints on that side of things. It was the State Farm roadside assistance that was horrible."

"Marisela has been so great to work with! She has been very responsive and helpful with all of my inquiries. I couldn't be happier and working with her has made things so easy!"

"I like State Farm because the honor their obligations. I like this office. Franchesca recently reached out to update my insurance. I had underinsured my home and we went over that. I don't like needing insurance, but you have to have it. It's good to have the coverage you need from a company that pays."